Contact us

We strongly believe in the power of good conversation and dialogue, with both our prospective and current clients.

Nothing improves on face to face meaningful discussion; therefore we would be delighted to talk to you to understand your needs.

You may have noticed we do not show imagery or give details on our web site of the successes we share with our major clients; as we believe our clients' success should remain with them to advertise and not us.

As one of our clients you will receive this level of discretion in everything we share.

This website is designed to give you an overview of what we offer and how we can help you.

by email.

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by phone.

0161 822 0061

Client login

Welcome to our client's reserved area. Our clients are the most important part of our business, that's why we don't extensively advertise their success on our website. We believe our service and relationship with what we do for our clients should stay between just the two of us. Our client's success should be for them to advertise, not us.

Each of our clients has their own designated workspace area. The information we hold here is not designed to be viewed by another client or site visitor, that's why it's password protected.

Clients please log in with your username and password. Anyone else sorry - please just click the contact us button.


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Customer insight


Customer insight is the fastest growing area of our business. We have extensive knowledge of providing our clients with different forms of customer insight/market research packages. Consumers and customers are demanding higher levels of service all the time and your industry and company will be no exception. It's vital therefore you know at all times what your customers experience when they engage with your products and services.

There is an increasing amount of media attention and focus being given to exposing poor levels of service across any industry. Many businesses are now being categorised as "at risk" due to their current offer being under their customers expectation. No business is exempt from the effect of poor service and it's vital to know what is going on in your business, however big or small, rather than what you think may be happening.

We have many case studies available, where our clients have gained invaluable information gleaned from our customer insight assignments.

Where better to start improving your customer offer than by asking your own customers what they think!

Do you want to achieve any of the following:

  • Increase your existing customer spend
  • Attract new customers
  • Encourage your customers to make referrals
  • Deliver better service
  • Work smarter
  • Motivate your staff
  • Increase your turnover
  • Make your customers happy
  • Increase brand loyalty
  • Improve your brand image
  • Evaluation
  • Data collection
Telephone : 0161 822 0061